COVID-19 pandemic fear is playing on everybody’s mind. When it comes to poor and the most vulnerable, this is indeed true in their context and not just a panic . Across the globe, wherever these people live, it is engulfing their daily livelihoods not just the risk of their health. Their financial vulnerability is a […]
Coronavirus impact has exposed the soft contingency foundations businesses have on The pandemic spread of Covid-19 has brought almost two-thirds of the world to a standstill. Governments, global organizations and the businesses are all jostling for solutions on how to manage this pandemic outbreak. Its spread has put everyone in exigency mode. Government and international
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Tariq Chauhan, Group CEO of EFS Facilities Services Group, highlights the significance of rethinking customer service delivery for benefits beyond retention. A flight purser on my recent Emirates flight from New York impressed me with his remarkable service delivery and inflight supervision, reminding me how excellent customer service can accomplish what marketing, sales, advertising, or
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In less than 10 years, Tariq Chauhan has turned EFS Facilities Services from a company working in just four countries to one that will be operating in 30 territories by the end of this year. From Morocco to India, Turkey to South Africa, EFS is fast becoming a facilities management company of choice for many
Cleaning Up | EFS Group growth story by Tariq Chauhan Read More »
Procedures do protect homes and communities against the unforeseen The management of facilities is integral to protecting and easing people’s lives. Moreover, facilities management as an industry has to do so on an institutional level which involves multiple stakeholders, including individual property owners, end users, and communities. Whether it be during times of crisis in
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In line with the Ministry of Education’s announcement that nurseries in UAE will be closed for two weeks starting from March 1st 2020, as a precautionary measure against the Coronavirus, the Group CEO – Mr. Tariq Chauhan, has arranged for a special provision wherein a staff member would watch over children under the age
February 24, 2020 At EFS, we believe in moving away from empathy towards compassion through our unfailing actions. Therefore, through the EHSAAS initiative, EFS is set out to dedicate 40 hours of volunteering service to People of Determination at the Al Noor Foundation. EFSians are set to champion the Al Noor Volunteer Interaction Programme with
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Dr. Ravi Tahilramani, Director – Transformation and Service Assurance, EFS Facilities Services Group, highlights sustainable practices in facilities management in his recent article on Construction Business News From smart buildings to sustainability, the new decade a defining era for FM. We are already experiencing the fourth wave of technological advancement, following the lean revolution of the
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Like many other issues, the falling standards of customer service are a concern for all. These days quality customer service is indeed a rare phenomenon that we experience. It is not just the premium category that needs focus; even routine customer service is in the doldrums. If I look at the global average of the
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But with costs stretched, businesses find it difficult to go all out on this. Technology disruptions, margin battles, increasing regulations, and complex labour dynamics are pushing facilities management businesses to seek out-of-the-box solutions to maintain their viability. These changes are also making the sector vulnerable and compelling it to explore alternative approaches to sustain growth. Upskilling
Facilities Industry needs a Skills Upgrade Read More »