2018

After having received board approval for a significant strategic change, the management must be considerate of its other stakeholders before pushing for the roll-out. Each stakeholder is bound to be impacted by the changes, though in different ways. The employees and clients, in particular, need to fully understand the rationale of these moves. Most strategies

  In the over 30 years of my work life across different industries, one glaring cautionary tale stems from how to deal with customers so as not to adversely impact that essential relationship. The advice we received constantly is that the customer is always right, and we must not prove them wrong. It is relevant

Chasing timelines for executives and managers is always daunting. But not many measure the apt success criteria for these tasks assigned to them. It is not just the time taken, but the desired outcomes that matters. In our daily work life, too many jobs are left pending as work in progress with no clear visibility

Altruism for business leaders and companies is no more just an attribute, but a requirement to keep employees fully engaged and help the organization to realize its wider goals. Conventional employee engagement methods are no longer sufficient to maintain a healthy connection between employees and the organization. It should not just be left to the